The Crowd and Crisis Management and Human Behaviour course is intended for masters, officers and other personnel designated on muster list to assist passengers in emergency situations and chief mates, chief engineer officers, second engineer officers and any person having responsibility for the safety of passengers in emergency situations on board ro-ro passenger ships and passenger ships other than ro-ro passenger ships.

Upon successful completion of the course, exercises and examination the trainees should have sufficient practical and theoretical knowledge to control a crowd in an emergency situation onboard, locate essential safety and emergency equipment on board, communicate effectively with passengers during an emergency, demonstrate the use of personal life-saving appliances and comply with the ship’s safety and emergency procedures.


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